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FAQS

CAN I USE MY HEALTH INSURANCE?

In-network with:

  • Medicaid

    • Arizona Medicaid (AHCCCS)

    • Nevada Medicaid and Nevada Check Up

    • Ohio Medicaid

    • Oregon Medicaid (Oregon Health Plan)

      • Trillium Community Health Plan, Inc. (OR)

  • Medicare

    • Arizona Part B​

    • Idaho Part B​

    • Nevada Part B​

    • Ohio Part B​

    • Oregon Part B​

      • Wellcare By Health Net Medicare Advantage for Oregon and Washington (OR)

      • Moda Health Medicare Advantage

  • ​Commercial

    • Health Net Health Plan of Oregon, Inc.​​

    • Moda Health

      • Connexus​

      • Synergy

      • OHSU PPO

      • OHSU EPO

For out-of-pocket costs, insured patients may be eligible for the Sliding Fee Discount Program

WHAT IF I DON'T HAVE HEALTH INSURANCE?

No problem!  You have a right to receive a Good Faith Estimate of what your services may cost:

WHO CAN BECOME A PATIENT?

Currently providing gender-affirming hormone therapy for transgender and non-binary adults in:

  • Arizona

  • Idaho

  • Nevada

  • Ohio

  • Oregon

Florida telemedicine requirements pending:

http://www.flhealthsource.gov/telehealth/

WHAT IS YOUR NEW PATIENT PROCEDURE?

  • Schedule telemedicine visit

  • Complete intake forms (MUST be complete 24 hours before visit)

  • Complete telemedicine visit

  • Lab tests & medications ordered, if appropriate*

  • Monitoring & follow up care

      *Lab tests & medications not included in visit price

DO I NEED A LETTER, REFERRAL, OR THERAPY?

No!  In the informed-consent model for gender-affirming hormone therapy, there is no letter, referral, or therapy requirement

FAQ: FAQ
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