FAQS

• Testosterone Risks and Benefits (shared by Fenway)

• Estrogen Risks and Benefits (shared by Fenway)

• Telehealth Informed Consent

• Clinic and Financial Policies

• Patient Financial Responsibility Agreement

• Notice of Privacy Practices

• Sliding Fee Discount Program

• Visit Fee Schedule

• Patient Portal Messages & Other Communication

If asynchronous medical communication via Patient Portal, etc. takes nurse practitioner time (involves medical decision-making and takes 5 or more minutes of my time in back and forth communication over a 7-day timeframe), I may bill you or your insurance. Patient contact directly or indirectly (through a pharmacy, lab, insurance company, outside medical provider, etc.) initiates the need for clinical decision making to ensure safe and appropriate prescribing, lab monitoring, follow-up, coordination of care, etc. If you are not OK with possibly being billed for asynchronous communication, please schedule follow-up telemedicine video visits for ALL care. Patient-initiated contact to nurse practitioner directly or indirectly (through a pharmacy, etc.) implies patient consent to be billed.​